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Sections on this page | | What is the Humanitarian Accountability Framework? | | Humanitarian benchmarks | | Response targets | Compliance Mechanism | HAF Presentations

What is the Humanitarian Accountability Framework?


Humanitarian Accountability Framework
As explained in the previous section, the existing Humanitarian Accountability Framework (HAF) is in the process of being changed into an Accountability Framework (AF) so that the framework can be applied not only to CARE's humanitarian work, but to all of our programmes and operations. Once a pilot version of an AF has been developed, it is planned that the HAF will be replaced by a set of guidelines for CARE staff involved in humanitarian work to support them to implement the AF. Similar guidelines will be available for other functional areas.


The HAF can be downloaded here:
CARE HAF Pilot Version English Feb 2010.pdf
CARE HAF Pilot Version French Feb 2010.pdf
CARE HAF Pilot Version Spanish Feb 2010.pdf
CARE HAF Pilot Version Portugese Feb 2010.doc


Humanitarian benchmarks


1. Leadership on accountability
2. Impartial assessment
3. Design and monitoring
4. Participation
5. Feedback and complaints
6. Information sharing
7. Evaluation and learning
8. Capacity of CARE staff and human resources management



Response targets


1. How quickly do we respond
2. The quality and accountability of our response
3. Our competency in our core areas (water and sanitation, food security, shelter and logistics)
4. Fundraising by CARE members for our response
5. Financing of our global emergency capacities


Compliance Mechanism


1. Our approach to reviewing compliance is based on learning, supportive relationships, local voices and is context appropriate
2. Roles and responsibility for HAF are clearly allocated
3. We use the following processes for compliance monitoring:
  • Regular monitoring
  • After Action Reviews
  • Independent Evaluations
  • HAF and participatory accountability reviews
  • Interagency peer review



HAF Presentations